Return policy

Our return policy is very simple, we will accept returns for any reason, and issue a refund or store credit. Anything thas has been purchased online can be returned to our warehouse.

  • You can change or return an intem within 14 calander days from the date you received your items.
  • ALL SALE ITEMS ARE NON-RETURNABLE, NON-REFUNDABLE AND NON-EXCHANGEABLE.
  • Please keep your proof of shipment until the refund has been made.
  • To be eligible for a change, return or refund, your item must be unused and in the same condition that you received it. Once we receive your item, we will change it or refund after inspecting the item.
  • If you want to change your order with a different size, please e-mail our team first to ask if the size that you want is still available in our warehouse.
  • You have to send your item to the adress here below and e-mail your track and trace code to olcomp12@hotmail.com 
ONE LIFE COMPANY
KWAKKELBERG 54
2440 GEEL
BELGIUM
  • Please don’t forget to mention your name and address on the return package.
  • YOU WILL BE RESPONSIBLE FOR PAYING YOUR OWN SHIPPING COST FOR RETURNING YOUR ITEM.
  • If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days (5-10 working days), depending on your card issuer’s policies.
 
BE CAREFUL:
  • THE SHIPPING COST AND RETURN COST WILL NOT BE REFUNDED
  • FOLLOW THE STEPS AS GOOD AS POSSIBLE FOR A QUICK HANDLING OF YOUR RETURN