Return policy
🔄 Return & Exchange Policy
Our return policy is simple: we accept returns for any reason and offer either a refund or store credit. Anything purchased online can be returned to our warehouse.
You have 14 calendar days from the day you receive your order to return or exchange an item.
⚠️ All sale items are FINAL SALE – they are non-returnable, non-refundable, and non-exchangeable.
To qualify for a return or exchange:
✨ Your item must be unused, unworn, and in the same condition as you received it.
📄 Keep your proof of shipment until your refund has been processed.
🧐 Once we receive and inspect your item, we’ll process your refund or exchange.
If you want to exchange for a different size 👕, email us first at info@onelifecompany.info to confirm that your desired size is available ✅.
Send your item to:
📍 ONE LIFE COMPANY
KWAKKELBERG 54
2440 GEEL
BELGIUM
✍️ Don’t forget to include your name & address on the return package and email your track & trace code to our team.
Refunds will be sent to your original payment method within 5–10 working days, depending on your bank or card provider.
💰 Important:
You are responsible for paying your own return shipping costs, and both the original shipping cost and return shipping cost are non-refundable.
✅ Follow these steps carefully for the fastest possible handling of your return.